Privacy Policy

Partyspins Casino respects the privacy of players in Australia and aims to handle personal information responsibly. This policy applies to information collected through the website, account services, customer support channels and related online features. It should be read together with the website's other terms and conditions, including information about account use, payments, promotions and responsible gambling.

By using the website or opening an account, you acknowledge that information may be collected and used for the purposes described in this policy. Some information is needed to provide the requested services. Other information may be provided voluntarily, such as details included in a support request or preferences about marketing communications. If you choose not to provide information that is necessary for an account or transaction, some features may not be available.

This policy may be updated from time to time to reflect changes to the website, services, technology or privacy requirements. When appropriate, an updated version will be made available on the website. You should review this page occasionally so that you understand how information may be handled when you continue to use the services.

This policy is intended to explain our general approach in clear language. The information collected and the way it is used may depend on the services you access, the transactions you make, the device you use and the legal or security checks that apply to your account.

The information handled by an online casino can vary depending on how you use the website and which services you request. Partyspins Casino may collect information directly from you, automatically from your device, or from service providers involved in account, payment, security and verification processes.

Account and identity information

This may include your name, date of birth, contact details, login information, account preferences and other details supplied when you register or update your account. Identity and age information may be requested to help confirm that an account is being used by the correct person and that the player meets applicable age requirements.

Verification information

Where verification is required, the site may handle copies or details from identity documents, address information, photographs, verification results and related correspondence. This information can be used for identity and age checks, account security, anti-fraud procedures, responsible operation of the service and compliance with legal obligations.

Payment and transaction information

The site may handle payment method details, payment status, deposits, withdrawals, gaming activity, account balances and transaction records. Payment information may be processed with payment providers or other specialist service providers. Where appropriate, full payment details may be handled directly by the relevant provider rather than stored by the casino website.

Device, technical and usage information

When you visit or use the website, technical information may be recorded. This can include an IP address, device type, browser type, operating system, language settings, approximate location derived from technical data, pages viewed, session activity, referral information and details about how the website is used. This information helps the site operate correctly, maintain security, understand performance and improve the player experience.

Support and communications

If you contact support or communicate with the site, records may include your messages, account information, verification responses and the date and subject of the contact. These records help answer questions, investigate issues, provide account assistance and maintain an accurate service history.

• To create, operate and maintain your player account.
• To process deposits, withdrawals and other account transactions.
• To complete identity, age, security and anti-fraud checks.
• To provide customer support and respond to requests.
• To monitor the website, prevent misuse and protect players and the service.
• To meet legal, regulatory, tax, accounting and other compliance obligations.
• To send service communications, such as account, security or transaction messages.
• To send marketing communications where permitted and where you have chosen to receive them.
• To analyse website performance and improve features, content and usability.

Information may be combined where this is reasonably necessary for these purposes. For example, account details may be considered together with transaction records, verification results and technical information when investigating unusual activity or protecting an account. Information is not collected for unrelated purposes simply because it is available.

Partyspins Casino may share personal information where this is reasonably necessary to provide the services, protect the website or meet an obligation. Information may be shared with payment providers, identity and verification providers, technology providers, customer support providers, security and fraud-prevention services, professional advisers and other suppliers that help operate the website. These parties should only use information for relevant services or purposes and are expected to handle it appropriately.

Information may also be disclosed where required or permitted by law, in response to a valid legal request, to protect the rights and safety of players or other people, to investigate suspected fraud or misuse, or to support the secure operation of the website. The site does not treat personal information as public information, and it is not intended to be sold as a general list for unrelated marketing.

Reasonable technical and organisational measures may be used to protect personal information against unauthorised access, alteration, loss, misuse or disclosure. These measures can include access controls, secure connections, monitoring, authentication processes and restrictions on who may view information. No website, online account or electronic transfer can be guaranteed to be completely secure, so you should keep your login details confidential and contact support promptly if you believe your account may have been accessed without permission.

Personal information may be stored by the casino or by service providers in Australia or in other locations, depending on how the website and its supporting services are operated. Where information is handled by a provider, appropriate steps should be taken to protect it and to use it only for the relevant purpose. Access to personal information is intended to be limited to people and service providers who need it for their work.

Information is generally kept only for as long as it is reasonably needed for the purpose for which it was collected, for account administration, dispute handling, security, records management or other legitimate business needs. Some records must be kept for a period required by law even after an account is closed. This means that closing an account or requesting deletion may not immediately remove every record. Information that is no longer required should be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

If a security incident affects personal information, appropriate steps may be taken to investigate, limit the impact and provide any notice that is required or appropriate. Players should also take reasonable steps to protect their accounts, including using a strong password, avoiding password reuse and signing out when using a shared device.

The website may use cookies and similar technologies. A cookie is a small text file or similar identifier stored on your device that can help the website remember settings, keep a session active, support account functions and understand how visitors use the site. Some cookies are necessary for core features, while others may help with performance, analytics, security or relevant communications.

Cookies may collect technical information such as a device identifier, browser details, pages visited, session times and interaction patterns. They do not necessarily identify you by name, but information from cookies may be linked with account or device information where appropriate. Similar technologies may also be used to maintain security, detect unusual activity and measure the effectiveness of website content.

You can manage, block or delete cookies through your browser settings. The available controls differ between browsers and devices. If you disable necessary cookies, parts of the website may not work correctly, and some account or security features may be unavailable. Adjusting cookie settings does not necessarily remove information already collected or change other privacy choices connected with your account.

Some browsers offer options to limit tracking or notify you when cookies are being used. These settings may not control every technology used by a website and may affect the availability of certain functions. You should check your browser provider's information for guidance on the controls available on your device.

Depending on the circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. These rights are subject to reasonable verification and any exceptions that apply, including requirements to keep records for legal, security or dispute-related reasons.

• Access: ask for information about the personal data held about you and, where appropriate, a copy of that data.
• Correction: ask for inaccurate, incomplete or out-of-date information to be corrected or updated.
• Deletion: ask for your personal data to be deleted where it is no longer needed or where deletion is otherwise available. Some information may need to be retained.
• Marketing consent: withdraw your consent to marketing communications at any time. You may also use an unsubscribe option included in a marketing message where one is provided.
• Privacy information: ask questions about how your information is collected, used, stored or shared.

To exercise your data rights, request access, ask for correction or deletion, or withdraw consent to marketing, contact support@partyspinscasino.best. Please include enough information to help locate your account and describe your request clearly. For security, additional information may be requested to confirm your identity before a request is completed. Do not send payment passwords or other unnecessary sensitive information in a message.

A request will be reviewed and handled in accordance with applicable requirements. In some cases, access, correction or deletion may be limited or delayed, for example where information relates to another person, where disclosure could affect security or fraud-prevention measures, or where records must be retained. If a request cannot be completed in full, an explanation will be provided where appropriate.

You can usually control marketing preferences through your account settings or by using the unsubscribe link in a marketing communication. Stopping marketing messages will not normally stop essential service communications, including messages about account security, transactions, verification or important changes to the services.

You may also ask support to clarify how a particular type of information is used or to update details that you can no longer change through your account. Requests should be made in good faith and relate to your own personal information. If you are making a request on behalf of another person, suitable authority may be required.