Responsible Gaming

Responsible gaming means making informed choices about whether, when and how you gamble. Before opening a game, decide how much time and money you are comfortable spending. Consider that any money used for gambling may be lost, and only use funds that are available after essential costs have been covered.

There is no guaranteed way to win. Games are based on chance or other rules, and previous results do not predict future results. A win does not mean that another win is due, while a loss does not create an obligation to continue playing. Avoid treating gambling as an investment, income source or solution for debt.

Practical habits for safer play

• Set a spending limit before you start and stop when that limit is reached.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from money needed for rent, bills, food, education or other essential expenses.
• Do not borrow money, use credit intended for necessities or sell belongings to fund gambling.
• Do not chase losses by increasing bets or playing for longer than planned.
• Avoid gambling when you are upset, stressed, tired, angry or under the influence of alcohol or other substances.
• Keep a record of your deposits, withdrawals, time spent and overall results so that your activity remains clear.
• Treat wins as part of the entertainment experience rather than money that must be played again.
• Do not gamble to impress others, escape problems or change your mood.
• Talk openly with someone you trust if gambling is becoming difficult to manage.

A plan is most useful when it is made before emotions or excitement affect your decisions. If you find that you regularly change your limits, ignore your own rules or continue after deciding to stop, take that as a warning sign and pause gambling.

Account controls can help you stay within a plan. Depending on the services and features available to your account, you may be able to set or request limits on deposits, spending, losses or the time you spend gambling. Review the terms of each control carefully before using it, including when it takes effect and whether it can be changed.

Controls to consider

• Deposit limits can restrict the amount added to your account during a selected period.
• Loss or spending limits can help define the maximum amount you are prepared to risk.
• Time reminders or reality checks can remind you how long you have been active.
• Session breaks can interrupt play and create time to review your decisions.
• Cooling-off periods can provide a temporary break from gambling.
• Self-exclusion can prevent access to gambling for a chosen period or until further review.
• Account closure can be considered when you want to stop using the service.

If you want to set a limit, request a break or ask about account closure, use the responsible gaming or support options displayed on the Partyspins Casino website. Do not wait until a problem becomes serious. A request for a stronger restriction should be treated as an important step towards protecting your wellbeing.

Self-exclusion is intended for people who want to stop gambling rather than simply reduce their activity. During a self-exclusion period, do not try to create another account, use another person's account or find ways around the restriction. If you believe you need a complete break, seek support as well as applying the available account controls.

Account limits are only one part of a safer gambling plan. They should be combined with honest self-monitoring, breaks, financial planning and support from people or services that can help. If a limit no longer feels adequate, stop playing and request a stronger restriction instead of continuing to test the limit.

Gambling can become harmful gradually. Some people do not notice a problem until it affects their finances, relationships, work, study, sleep or mental health. Recognising the signs early can make it easier to take action. You do not need to wait for a crisis, a large loss or a diagnosis before asking for help.

You may need to take a break if you

• Spend more time or money gambling than you intended.
• Keep increasing the amount you stake to achieve the same excitement.
• Try to win back money after a loss or feel unable to stop while losing.
• Hide, minimise or provide misleading information about your gambling.
• Feel restless, irritable or anxious when you try to cut back.
• Think about gambling during work, study, family time or other important activities.
• Miss bills, appointments, responsibilities or social commitments because of gambling.
• Borrow money, use savings or sell items to continue gambling.
• Experience arguments or tension with family, friends or people you live with.
• Use gambling to cope with stress, loneliness, sadness, anger or other difficult feelings.
• Feel guilt, shame, regret or loss of control after gambling.
• Return to gambling soon after deciding to stop.

One sign does not define your situation, but several signs together should be taken seriously. Review your gambling history, tell a trusted person what is happening and use a break, limit, self-exclusion or account closure option. Avoid making decisions based on the hope of recovering losses.

If you have lost more than planned

Stop gambling for the day and do not attempt to recover the loss through further play. Move away from the device, remove easy access to available gambling funds and speak with someone you trust. Write down any urgent financial commitments and prioritise essentials. A financial counsellor or gambling support service can help you make a practical plan without judgement.

Support is available for people who are worried about their own gambling and for family members, friends or colleagues affected by someone else's gambling. In Australia, you can look for gambling support services in your state or territory, including counselling and financial counselling. These services can help you understand your options, prepare a plan, manage urges and address the effects on relationships or finances.

You can also speak with a qualified health professional, community support worker or another service you already trust. If gambling is affecting your mental health, ask for help with those feelings as well. If you feel at immediate risk of harming yourself or someone else, contact emergency services or seek urgent help in your local area.

Supporting someone else

• Choose a calm and private time to talk.
• Describe the behaviour you have noticed without blaming or shaming the person.
• Encourage them to use account restrictions and contact a professional support service.
• Avoid lending money or covering gambling-related debts if doing so may allow the problem to continue.
• Protect shared finances and important documents where appropriate.
• Set clear boundaries about money, access to accounts and the effect of gambling on the household.
• Look after your own wellbeing and seek support for yourself.

Partyspins Casino cannot provide medical, legal or financial advice. Our responsible gaming information is general and is not a substitute for individual support. If you have questions about available account controls, contact Partyspins Casino through the support channel shown on the website. We may ask for information needed to verify your account and apply a restriction.

Before using Partyspins Casino, make sure you meet the applicable legal age and location requirements. Never allow another person to use your account, and do not use another person's account. Keep your login details private and tell us if you believe someone else has accessed your account. Responsible gambling is a shared process: set a plan, monitor your behaviour and act early whenever gambling no longer feels safe or enjoyable.